Where's my squish?
Enter your email and order number to see your order status live.
- Orders processed daily
- Tracked shipping
- Secure lookup
Tracking becomes available once your order ships — usually within a few days of checkout.
How your order moves
Every Sevicho order goes through these four stages. The live status of your specific order appears in the tracker above as soon as it's available.
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Order confirmed
You'll get a confirmation email seconds after checkout, with your order number.
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Preparing to ship
Our team hand-picks and packs your squish. Processing times may vary.
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Shipped
We'll send a shipping email with your tracking number. All orders are tracked.
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Delivered
Squish in hand. Squeeze responsibly.
Quick answers
Where is my order?
Enter your order number and email in the tracker above to see your live status. If the tracker says 'Preparing to ship', your order is still at our warehouse — once it ships, the carrier scans it within 1–3 days and the tracking timeline appears here automatically.
When will I get tracking?
Tracking usually appears within 1–3 days after your order ships — that's the window the carrier needs to register the first scan. You'll also get a separate shipping email with the carrier name and tracking number. Until your order leaves our warehouse, the status stays at 'Preparing to ship'.
Why is my order still preparing?
Every order is hand-picked and quality-checked by our team — that takes a bit longer than a fully automated warehouse, especially during busy seasons or right after a new drop when volume spikes. As long as the tracker still shows your order, it's in the queue and being prepared. If it's been more than a week with no shipping email, please use the contact button below and we'll look into it for you.